SEATTLE, August 6, 2022 /PRNewswire/ — Alaska Airlines’ customer service, business, cargo, ground services and reservations representatives, represented by the International Association of Machinists and Aerospace Workers (IAM), have ratified a two-year contract extension. The deal was overwhelmingly approved and includes a pay rise with market reviews to ensure pay rates remain competitive and a longevity pay increase. Job security has also been extended to 27 Sep2028

Alaskans Airport customer service representatives, business, cargo, ground services and reservations agents are responsible for assisting guests with upcoming and day of travel, managing aircraft supplies and parts, loading cargo and preparing aircraft for departures and arrivals.

“The IAM negotiators made a strong case for the needs of workers, which included significant improvements in the wage structure,” he said Jenny Wettzel, Vice President of Labor Relations for Alaska Airlines. “I am pleased that we were able to reach an agreement that improves the quality of life for our employees and benefits the long-term success of our company. We are all very proud of this new agreement.”

“This newly ratified IAM agreement at Alaska Airlines has raised the bar for the entire airline industry,” said IAM General Vice President RichardJohnson. “Having kept our world moving during the pandemic, our members at Alaska Airlines deserve the very best possible arrangement. Today, IAM has made that a reality.”

The previous contract became amendable on September 27, 2024. Contracts in the aviation industry do not expire. Once they can be changed, the current treaty remains in force until a new agreement is ratified.

About Alaska Airlines 

Alaska Airlines and our regional partners fly more than 120 destinations in the United States, Belize, Canada, Costa Rica and Mexico. We emphasize Next level care for our guests, along with great rates for our guests, award-winning customer service…