As humans, we are all emotional beings – some more than others. In fact, our emotions differentiate us from machines and robots. Emotions help us connect, express ourselves, and understand the world around us. However, emotions can also make the workplace a difficult environment to navigate and due to people’s emotional unawareness, the work environment can become a hostile place. As a leader, understanding and managing emotions is critical to building strong relationships, increasing productivity, and creating a positive work culture. All of this is where something called “emotional intelligence” comes into play – but what is it and why is it so important in the workplace?
What is Emotional Intelligence?
Emotional Intelligence (EI) refers to the ability to recognize and understand our own emotions and those of others, and to use that information to guide our thoughts and actions. Essentially, it is the ability to manage our own emotions and manage interpersonal relationships effectively. EI is becoming increasingly important in the workplace, and studies show that it is a better indicator of success than IQ or technical ability.
Why emotional intelligence is important for effective leadership
It’s no secret that leadership is about relationships. Leaders need to connect with their team, motivate and inspire them to reach their full potential. They must also make tough decisions, manage conflicts, and manage the emotional ups and downs of their team members. A leader who lacks emotional intelligence can struggle with these tasks, resulting in poor performance, low morale, and high turnover.
On the other hand, leaders with high emotional intelligence can build trust with their team, communicate effectively and create a positive work environment. According to a study by TalentSmartOn average, people with high emotional intelligence earn $29,000 more per year than people with low emotional intelligence.
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