The award-winning Voice Traffic Filter is now available on the Five9 CX Marketplace and easily integrates with the Five9 Intelligent CX Platform.
CHICAGO, May 23, 2023 /PRNewswire/ — Mutare Inc., the leader in voice threat defense, today announced its partnership with Five9, a leader in the Intelligent CX Platform. Mutare’s Voice Traffic Filter is now available on the Five9 CX MarketplaceThis makes it easier for contact centers to integrate the industry’s most powerful solution to avoid unwanted phone calls with the Five9 Intelligent CX Cloud Contact Center.
Our mission is to protect not only the voice channel, but also the people who trust it every day.
Powering billions of call minutes annually, the Five9 Intelligent CX platform delivers digital engagement, analytics, workflow automation, workforce optimization and hands-on AI to create more human customer experiences, engage and empower contact center agents, and deliver tangible business outcomes. Together with our people and the relationships they bring to our customer relationships, it’s what makes our true CX difference.
“The phone continues to be the most important part of a great omnichannel experience,” he said Chuck French, Chief Growth Officer of Mutare. “Our mission is not only to protect the voice channel, but also the people who trust it every day.”
“Five9 is committed to collaborating with our partners and providing solutions that help our customers in this ever-changing digital world,” said Patrice DeLorey, Global Partner Sales Manager for Five9. “With spam calls on the rise, it’s vital that we help businesses identify themselves so customers can answer calls or texts with confidence. We are very excited about this new partnership with Mutare.”
Unwanted voice traffic — in the form of robocalls, spoof calls, spam calls, voice spam storms, vishing, and social engineering — has become a rapidly growing cybersecurity problem…