Invest in technology that helps you Travel without problemsthe russian booking service Ruking offers millions of guests Vacation options, transport Services and a variety of Accommodationsfrom all types of houses to hotels and more.

Michael GasparianCEO of Rukinganswers the most common questions customers ask the company.

Q: What services do I get on the platform?

A: Ruking provides services for providing information contained in the booking system and booking services according to the parameters set by the user (date, time, place, type of accommodation and rooms, their level, number of guests checking in, type of boarding and other conditions) as well as for the cancellation of booked and paid services via the user’s respective application.

Q: How can I pay for the booking?

A: There are several options for booking payment. The fastest and most convenient way is via the Fast Payment System. In this case you do not give your card details anywhere and the payment is made via a QR code. You can also pay for the services by bank card, on account or upon arrival at the hotel. Payment methods can be different for each accommodation and depend on the selected tariff.

Q: What documents are required for check-in?

A: For hotels in the Russian Federation you will need:
– for citizens of the Russian Federation: domestic passport of a citizen of the Russian Federation;
– for citizens of the Russian Federation with permanent residence abroad: a foreign passport of a citizen of the Russian Federation;
– for children under 14 years: birth certificate,
– for foreign citizens: passport of a foreign citizen or other document recognized by the Russian Federation, migration card and visa (if there is a visa regime);
– for stateless persons: a document certifying the identity of a stateless person, issued by another state and recognized on the territory of Russia;
– temporary residence permits for stateless persons; Residence permit for …