Southwest Airlines Promotes Lauren Woods to Chief Information Officer

Southwest Airlines Promotes Lauren Woods to Chief Information Officer

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  • Southwest Airlines Co LUV has promoted its Vice President of Technology, Lauren Woods Senior Vice President and Chief Information Officer.
  • Forest will report to Chief Administration & Communications Officer Linda Rutherford.
  • Woods assumed this role following Kathleen Merrill’s decision in September 2022 to move to an Executive Advisor in early 2023.
  • Since joining Southwest in 2010, Woods has supported the company’s digital and customer channels, as well as various operations teams and platforms.
  • She built a cloud infrastructure and created a new development and delivery platform for complex application ecosystems.
  • In her new role, Woods will play a key role in managing the airline’s technology investments, upgrades and system maintenance, which will total approximately $1.3 billion in 2023 alone.
  • southwest was recently investigated by the US Department of Transportation after canceling over 16,700 flights from Dec. 21-31 and cutting nearly two-thirds of its flights for three days.
  • price action: LUV shares closed 0.39% lower at $35.63 on Wednesday.
  • Photo via company

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