Twitter is restoring its suicide prevention feature after public outcry

Twitter is restoring its suicide prevention feature after public outcry

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Twitter restored a feature promoting suicide prevention hotlines and support groups after their CEO Elon Musk Exposed to criticism of the distance.

What happened: On Friday, Reuters reported that the social media platform had removed the dubbed feature #There is help, citing two people familiar with the matter who said Musk ordered the removal.

The feature was placed as a banner at the top of search results for certain topics. It listed contacts for aid organizations in many countries dealing with mental health, child sexual exploitation, gender-based violence and freedom of expression, among others.

Twitter’s Trust and Safety Leader Ella Irwin confirmed the removal and called it temporary. “

“We’ve fixed and overhauled our prompts. They were only temporarily removed during this time,” Irwin said in an email. “We expect them to be ramped up again next week.”

In response to criticism from Twitter users, Musk tweeted, “Wrong, it’s still there.” Musk also tweeted, “Twitter doesn’t prevent suicide.”

What’s next: On Saturday, the banner returned to searches for suicide and domestic violence in several countries under terms like “shtwt,” an acronym for “Twitter self-harm.” Reuters reported.

It’s unclear if the feature was restored for other categories, as it didn’t show up on some searches Twitter previously said it triggered, such as: e.g. “#HIV”.

Continue reading: Elon Musk’s jet tracker is back on Twitter — but with a difference

Photo: Primakov via Shutterstock



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